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How sh77 Handles Your Personal Information

When you open an account and use JazzCash, Easypaisa or Raast to move funds, you share information with us.

Account data protectionJazzCash & Easypaisa transaction privacyCookie and device data explainedYour right to request or delete dataDirect contact for privacy queries
sh77 How sh77 Handles Your Personal Information
DATA HANDLING PRACTICES

Inside sh77 Data Security and Retention

We apply a layered approach to protecting what you share with us. Encryption covers data in transit and at rest. Your account password is never stored in plain text. Session tokens expire automatically after inactivity, which matters if you access the platform on a shared mobile device. We keep transaction records for as long as required to resolve disputes and meet financial compliance obligations — after that window, records are purged on a rolling schedule.

Cookies and Tracking

We use session cookies to keep you logged in and analytics cookies to understand which sections of the platform you use most. You can adjust cookie preferences from the banner that appears on your first visit.

Account Security Layer

Every login triggers an OTP sent to your registered mobile number. This step protects your account even if your password is exposed elsewhere — a single verification layer is not enough on its own.

Payment Data Retention

JazzCash, Easypaisa and Raast transaction references are held for the period needed to handle chargebacks and reconciliation. Once that period ends, payment-level detail is removed from active records.

Requesting Your Data

You can request a summary of the personal data we hold at any time. Submit the request via email or live chat with your account ID. We aim to respond within the timeframe set by applicable data handling standards.

PRIVACY CONTACT PATHS

How to Reach Us About Your Data

Privacy questions move faster when they go to the right channel. Whether you want to see the data we hold, ask us to delete it, or flag a concern about how a JazzCash or Easypaisa transaction was recorded, the three paths below connect you directly to the team that handles account data. Response times depend on query volume, but we treat data requests as a priority over general support tickets.

Team online

Email — Data Requests

Send your full name, registered email and account ID to our privacy address. We use this channel for deletion requests, data access reports and formal correction notices.

Live Chat — Quick Queries

For straightforward questions — such as which payment details we hold or how to update your mobile number — our chat team can pull your account record during the session.

Account Settings — Self-Service

Log in on mobile or desktop, head to Account Settings, and you can update your registered email, phone number and marketing preferences without contacting support at all.

Common Questions About Your Privacy on sh77

These are the questions we hear most often from people checking how their data is managed. Each answer reflects how our systems actually work — not a generic policy summary.

We collect your name, email address, registered mobile number and date of birth at signup. If you deposit via JazzCash or Easypaisa, we also receive the transaction reference tied to that transfer.

We share minimum data with JazzCash, Easypaisa and Raast only to process and verify your payments. No personal data is sold to third parties, and broader sharing requires your explicit consent.

Account data is held as long as your account remains active. Payment references from JazzCash, Easypaisa and Raast are retained for dispute and reconciliation purposes, then removed on a scheduled basis once that window closes.

Yes. Send a deletion request via email or live chat with your account ID. Some data tied to completed transactions may be retained for a required compliance period before it can be fully removed.

Submit a data access request through live chat or email, including your registered email and account ID. We will compile a summary of the personal data on record and send it to your registered email address.

No. We never store your wallet PIN, full account credentials or mobile banking password. We receive only the transaction reference and mobile number your wallet provider sends as part of the payment confirmation.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.